Gerald Peters

I had an absolutely outstanding experience working with Carissa at Gerald Peters. From the moment I walked in, she was professional, knowledgeable, and genuinely focused on helping me find exactly what I needed. Carissa went above and beyond in every way — she answered every question with confidence, explained all my options clearly, and made the entire process smooth and stress-free. What truly sets her apart is her attention to detail and her commitment to customer satisfaction. She wasn’t pushy — just honest, helpful, and incredibly sharp. It’s rare to find someone who combines expertise with such a warm and personable approach. If you’re visiting Gerald Peters, do yourself a favor and ask for Carissa. She is, without a doubt, the best sales associate there. Five stars isn’t enough!

I had a fantastic experience at Gerald Peters. The entire team was welcoming and knowledgeable, and a special thank you goes to Alana for helping me secure my very first Rolex. Her professionalism and genuine care made the whole process smooth and unforgettable. Highly recommend this boutique — and definitely looking forward to many more to come!

Was driving past and saw the gorgeous Rolex sign on Richmond! Decided to stop in and take a peak at the extensive inventory of beautiful watches! We were greeted at the door and walked about by the doorman who made us feel extremely welcome. Got a chance to grab a couple delicious coffees and then Samantha took us through the gorgeous Rolex models they had on display. She was extremely helpful and accommodating and I hope to do business with her at Gerald Peters soon enough!! Would highly recommend stopping in for luxury watches at any price range.

Sometimes the best purchases are the ones you don’t plan. Today I unexpectedly walked out with a Rolex, and I couldn’t be happier with the experience. From the moment I walked in, the customer service was outstanding and the selection was truly impressive. A sincere thank you to Gerald for the warm hospitality and to Anna for making the entire process seamless, professional, and enjoyable. She made what could have been a big decision feel effortless. If you’re looking for an incredible watch or jewelry buying experience, this is the place to go.

I had a fantastic experience at Gerald Peters. I had the pleasure of speaking with Gerald, who was incredibly professional, friendly, and knowledgeable. He assisted me throughout my visit and helped me make an informed decision about the Rolex I wanted. The entire staff was friendly and welcoming, and I look forward to doing more business with them in the future.

I can’t say enough amazing things about Gerald Peters in Staten Island. Purchasing my engagement ring here was one of the best decisions I’ve ever made. My wife is absolutely in love with her ring — the craftsmanship, the sparkle, the meaning behind it — everything is perfect. Peter has been my main point of contact, and he has shown me nothing but genuine care, patience, and respect from day one. He treats every visit like I’m a valued guest, not just a customer. The entire team delivers exceptional service every single time. And as if that weren’t enough, they helped me find a watch that is truly a dream come true. It’s something I never thought I’d own, and they made it happen with professionalism, guidance, and excitement that matched my own. Gerald Peters isn’t just a jewelry store — it’s a place where special moments are created and celebrated. I’m grateful for the experience and will be a lifelong customer. Highly, highly recommend.

I worked in the jewelry industry for nearly 10 years, and I can confidently say I’ve never experienced the level of hospitality and genuine care that I received at Gerald Peters in Staten Island. From the moment I walked in, the customer service was exceptional — warm, personal, and the type of experience that immediately makes you feel like family. A special thank you to Peter and Ricky for their outstanding service. Each of them took the time to get to know me and understand my needs. What began as a simple introduction from good friend has already turned into a relationship that I know will last for years to come. After this experience, I will never choose another jeweler. Gerald Peters has truly earned my trust, my business, and my loyalty. Also thanks to Carissa and Samantha for all the help too.