VERG Brooklyn

Una experiencia maravillosa con mi gatita May. Mil gracias a cada uno de ustedes por el amor a su trabajo sin duda los mejores

If you truly love and care about your animals well-being, please take them elsewhere and don’t waste your time! You’re better off going out of your way somewhere else than have to wait for these evil, rude individuals "help" you. They only see you as a number. This is a Corporation ran business and you’re nothing but a dollar sign. NO COMPASSION, VERY CONDESCENDING, RUDE INDIVIDUALS. They should be ashamed of themselves!! Translation in Spanish; Si realmente amas y te preocupas por el bienestar de tus animales, llévalos a otro lugar y no pierdas el tiempo. Es mejor que salgas de tu camino en otro lugar que tener que esperar a que estas personas malvadas y groseras te "ayuden". Solo te ven como un número. Esta es una corporación y ellos solamente te tratan como un billete.

Omg!! Una larga espera. Desde las 6:30 p.m., hasta la 1:30 am.

Muy buen servicio hoy fui por primera vez lleve a mi gata y la atendieron muy bien

Llegué a las 6pm por una emergencia con mi perrito son las 9:00pm y aún no lo ha podido ver un doctor. Pregunté en qué tiempo me atienden y no saben… y el costo de la consulta solo por estar aquí es de 250.00 es muy caro y el trato es malo, lento y nadie me dice cuánto más debo esperar. Espere hasta 9:30pm mi perro seguía mal y nunca nadie lo quiso atender. Tuve que irme. No lleven a sus mascotas ahí.

My family and I unexpectedly had to put our boy to sleep on Saturday morning. Having him put to sleep at a hospital or vet was never my ideal plan I always said I would want him put to sleep at home. Unfortunately we didn’t get to due to the state my baby boy tank was in. We went in Friday evening , they examined him and explained the options we ultimately seeing him in pain was unbearable so they brought him down to us in a private room and kept him comfortable. The staff at VERG made us feel as if we were home. They checked on us as we spent our final night with our boy. They never pushed us to get the process done faster. They even waited for the my siblings and significant others to be able to make it to the hospital which ended up being Saturday morning. They even brought our boy a slice of pizza to see if he’d have the stomach for it💔.We were ready to begin the process and our Dr walked us through the whole procedure before and during and after one of the hardest decisions of our lives with so much compassion as well as all the other staff members there. I would recommend anyone and everyone who has a pet to their establishment. Thank you all for helping us during such a difficult time and making tank feel so much love during his last moments.

My first dog (rescue adoption) turned out to have severe untreated heartworm and related lung (PH) and heart (RCFH) complications that required extensive treatment over a full year, and ongoing monitoring. Everyone at VERG from intake to nursing to Dr Rossi's cardio team has been kind, patient, and thoughtful about explaining medical terms, treatment options, expected expenses, and potential outcomes. Our experience has been exceptional, and I only wish they could be her primary care vet. Thank you!