Boothill Inn & Suites

Excelente servicio.

N/A

The room was immaculate , bed was amazing, service was wonderful, price wonderful! the shuttle driver was hilarious and very personable! love the option to leave vehicles there when flying instead of of pricey airport fees! love this place AMAZING 🤩 thank you 🙏

Positive: The reviews did not match the hotel I didn't see anything bad that was in the reviews. There was a sign on the counter regarding the pool and spa temperatures. Staff were very professional and helpful. Room was nice and clean. Negative: Nothing

Really glad I tried this place. We stayed here on two different occasions in October. It is great for airport travel as the drive is like 5 minutes away. The shuttle service is very reliable either mid day or late at night. The pool and hot tubs (there are two) looked great. The only reason we didn’t use them was because of our travel time did not allow for the opportunity to enjoy them but we were prepared to…just too tied. The staff is great and everything is clean. We parked our car there for 5 days for the small fee of $40 plus a one night stay on only one leg of the trip. Much more affordable and safer than the longterm parking at the airport. Plus we were late arrivals and didn’t want to drive 2 hours at night to get home after traveling all day. Give this family owned hotel a try! Anything to step away from the corporate monster chains is good for the local economy and good for the USA 🇺🇸

Didn't even stay here, as I unexpectedly had to cancel my trip due to the wedding I was going to being called off. When I went to cancel the booking, I realised I'd booked the non-refundable by accident, an option which is not terribly common (I looked at ~40 other Billings-area hotels, and only ~10 offered it, and none were as expensive as Boothill). Now, the policy is the hotel's, not Booking.com's, as one other time due to injury, I had to cancel a hotel with a non-refundable rate (it was literally the only hotel in the area, so I didn't have a choice); that hotel refunded me without issue. Boothill was not easy to talk to and literally gave me the runaround, as they told me it's Booking.com's policy, which isn't true, as Booking.com said it's up the hotel, and even gives customers an option to request a refund anyway (request emphatically denied by the hotel, but they told me to stay here if I'm ever in the Billings area-the cheek!) I wouldn't ever stay here, and I'd warn others to stay away since you're essentially dealing with a bunch of crooks who had no problem taking $300 from this poor sod who accidentally booked the wrong rate. Cheers to the lad who tried to help me first time I called though couldn’t, but a lady who was a manager later had a real "gotcha!" attitude about her. Boothill, I know you're reading this: please stop offering non-refundable rates. My friend that booked via phone call was not offered a non-refundable rate and only paid maybe ~$10 more for the refundable. The difference of $10 cost me $300, since the hotel staff told me they offer it at a lower rate (literally, but not substantially as it should be, significantly lower). This review's copied on Booking.com.

I saw this in another bad review and thought that must have been a fluke. But no. At 8:30am on checkout day, housekeeping loudly banged on our door, asking to clean the room. WTH?!! Who ever thought that is ok?! Waking road tripping guests up this loudly and rudely. Also, the room had a very funky smell to it. A mix of burned and sweet chemical smell. First I thought it was just a weird mix of weed smell and fragrances. But my husband later pointed out that he’s pretty sure that that’s what meth residue smells like. This morning we realized that there is also some very large factory looking thing close by, steaming who knows what out of large chimneys. Maybe that’s where the smell came from. Either way, the bed was uncomfortable, I didn’t fall asleep until past 3am and woke up with a weird rash on my neck. Or rather, was rudely woken up by their ridiculous housekeeping. We only stayed there one night since we were only passing through on a road trip. And we were mostly packed up again before going to bed, planning on sleeping in the next morning. So, for their housekeeping to wake ALL THREE of us up several hours before check out time was super annoying. Clearly this is something they do regularly, otherwise other guests wouldn’t complain about it too. It’s really not ok. Also, the bathroom sink barely drained, the toilet barely flushed and there was hair in the room that was clearly not ours. Not cool.