Home2 Suites by Hilton Louisville Downtown NuLu

El hotel es muy lindo y el personal excelente.

Fue exelente

I’ll start with the good points first. The front staff is very friendly and responsive when you let them know about any issues. The option of the free breakfast is nice, but I never went downstairs to it, so I can’t comment on how the food tastes. The location is good if you don’t have a car and prefer to walk to attractions in the area. ||The bad - the hotel is in need of repair. The elevator panel needs to be fixed and there is black mold in the bathroom. The ceiling in the bathroom has water damage. Housekeeping is only done every other day! This should be on the website or communicated to guests before they reserve this hotel. As a result, I won’t stay here again and I can’t recommend it. There are better options in the area.

The staff was fantastic, the breakfast was good. Safety is definitely a concern. My car, along with 6 others were broken into the first night I was there. This is upsetting to pay for parking and not only have this happen, but to be told there’s no cameras in the lot. So basically the police can’t do anything. I would have been better off parking on the street.

I visited this hotel during the weekend of the snowstorm. I had already booked the stay for my daughter’s 11th birthday. The room itself was very nice — spacious and clean, which I really appreciated. During check-in, there were some issues with the key cards, so I had to wait a little while before getting into the room. However, the staff member assisting me was nice and professional. The only thing that really put a damper on the trip was that the pool was closed. We were told the heating component wasn’t working, so it had to be shut down. That was very disappointing since we specifically booked the hotel for a birthday celebration, and everyone knows the pool is usually the highlight for a hotel birthday party. Even with that setback, my kids still managed to have a good time overall.

In town for a soccer tournament. The location is perfect not far from the fields and surrounded by things to do. The breakfast is good and the kids liked the pool. My only complaints are the parking and our room was hot when we arrived. It was 74 we had the ac on all night and came back and the room is 71.

Super simple check in, Kevin at the front desk was amazing and welcoming. The location was convenient, very clean environment and room. Will definitely be staying again next time in Louisville.