Boot Barn

Went to Boot barn to purchase my son a new hat for his birthday, I approached a gentleman explained the situation he than proceeded to go back to what he was doing and completely ignored me, left me standing there with no help it wasn't until I decided to leave the store did he try to assist me, at this point I was done! customer service is seriously lacking here Took my business to Cavendars where I was treated better so much friendlier there

No one ever came to help us. No plastic bag provided for purchase. Better customer service would be nice considering we spent a good amount of money.

Wow! What a crazy difference between this store and the Waco store. As soon as I walked in, I was greeted with friendly smiles and genuine help. I was looking for a new pair of boots for an upcoming country concert, and the staff helped me find the perfect fit that was both stylish and comfortable. They even suggested a cute denim jacket and hat to complete the look. I left feeling confident and country-ready

Watch out when you go to this Boot barn in Temple there is a grumpy old man nit-picking the customers which made our shopping experience very uncomfortable. This guy walks around with an angry annoyed face and was mean mugging my kids just for them being kids. He even blabbed out something to them. We decided to immediately leave the store and went to Cavenders across the street found a pair of nice boots which were much cheaper and better.

First timer here! Greeted right away. Staff was knowledgeable and helpful. Store was in order and was easy to maneuver through. Prices seemed high but what do I know about western wear... I would definitely recommend this place of business.

Great boots, even warranty boot that has defect. Will always come back

Staff are always welcoming and very knowledgeable on products. Love going to this location because of the wide range of products and also the staff.